Return & Refund Policy

Return & Refund Policy

 

  1. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Cozine will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 14 days after the confirmation.

    Please return your purchase to the following address:
    UNIQ CONVENIENCE SDN BHD
    B1-26-G, MIDFIELD SQUARE WEST,
    JALAN 11/108C, TMN SG BESI, 57100 KUALA LUMPUR.

    Please contact us at www.cozinemalaysia.com or 010-221 5057 (whatsApps only) if you have any questions or doubts.